Terms & Conditions
Services and conditions of use for The Flicker Light online shop.
Services and Conditions of Use
As part of this service I agree to provide you with correct information and other services that I may decide to offer, subject to the terms of this agreement. I may modify this agreement at any time. You agree and continue to agree to use my services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions outlined below. Please note that you will be referred to as "customer" in this agreement.
Characteristics of Goods
All my products are handmade from all-natural ingredients and unpredictable variations in colour and appearance may occur. I always try to maintain uniformity; however, fluctuations in storage temperatures can cause the oils to leak. This can simply be wiped away and you can use and enjoy the candle as normal. Very cold temperatures can cause the wax to crack, but this should not affect the burning or the quality of your candle. In different environments the wax may expand or contract. Movement during transport can cause the wax to come dislodged and to come loose from its container — that should not affect the burning or the quality of the candle.
Purchases Made via This Online Shop
By placing an order you are agreeing to purchase a product from me and are subject to these terms and conditions. All orders are subject to stock availability, confirmation of the order, total price, and shipping cost. Limited Edition and seasonal products are only available while stocks last.
Return and Refund
By using this service, you agree that you will not attempt to undermine the integrity of this website. Returns are accepted when products are still new and unused, at the customer's expense, within 14 days of receipt. When goods have been found to be faulty or damaged, you are entitled to a full refund or replacement. Any reasonable standard postal charges paid for returning goods that have been found to be faulty or damaged will be reimbursed only with proof of receipt. I cannot accept responsibility for returned parcels lost in transit.
Shipping
For shipment within Ireland and outside Ireland, I use AnPost.
Privacy
Collecting your personal data is necessary for the purpose of processing, billing, and shipping your order only. Collecting and using personal data is necessary in the functions of an ecommerce website like this one. I do not use your personal data without your consent. As it is impossible to place an order without first collecting your personal data and your subsequently agreeing to these Terms and Conditions, the fact that an order is placed with The Flicker Light is a confirmation of your consent.
My website includes social media widgets. These features may collect information about your IP address. I cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
Legal
These terms of use shall be governed by and construed fully in accordance with the laws of the Republic of Ireland. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.
About Our Candles
All the ingredients I use are plant-based, 100% natural, vegan, and palm oil free. I make all the candles in small batches and use the highest-quality essential oils for scent. I hand-pour, stamp, and hand-write the labels. Candles are individually wrapped in brown packaging paper and decorated with dried fruit and flowers. The decoration design may vary.